Overview
Genesys SIP Server 8.1 Basics Training covers Voice over IP Technology, SIP protocol, Genesys SIP Server and supporting SIP components, and integration of Agent Desktops and SIP Endpoints with Genesys SIP Server. The content is reinforced with learning checks, instructor demonstrations, and hands-on lab exercises. Genesys SIP Server Basics Training is the starting point for all other Genesys SIP Server courses in the Genesys University curriculum.
This course is also recommended to anyone interested in the Genesys Voice Platform courses