Framework Routing & Reporting 8.5 Operation
Framework Routing & Reporting 8.5 Operation Training gives students an introduction to the technical architecture and components for Genesys Framework, Genesys Routing, and Genesys Solution Reporting. Students will learn more about the skills needed to support daily operation of their Genesys implementation, such as setting up roles/permissions, messaging, loading routing applications, and more. Target Audience:Genesys Framework, Routing, and Reporting Operation is intended for anyone in a technical role involved in the daily use, maintenance, support, or IT management of Genesys. Software Version:The course uses the following software versions:
Course Prerequisites:Course Required: Course Objectives:After completing this course, a student will be able to:
Genesys Framework, Routing, and Reporting Operation gives students an introduction to the technical architecture and components for Genesys Framework, Genesys Routing, and Genesys Solution Reporting. Students will learn more about the skills needed to support daily operation of their Genesys implementation, such as setting up roles/permissions, messaging, loading routing applications, and more. |