Course Objectives:After completing this course, a student will be able to: - Plan a basic eServices solution deployment
- Understand and configure application connections
- Understand and configure key options for eServices applications
- Install eServices components
- View logs to confirm key log messages are present
- Test
- Apply troubleshooting and log analysis skills to solve any issues
Target Audience:eServices 8.5 Administration is intended for anyone with a technical role encompassing job functions involving E Services system applications, configuration, maintenance, operation, and/or deployment. | | Software Version:This course uses Genesys eServices version 8.5. Course Prerequisites:Completion of the following: Skills Required: - Understanding and experience deploying Genesys Framework
- Understanding and experience deploying Orchestration Platform
- Understanding of the eServices Solution and its architecture
- Ability to describe and use Genesys Resource Capacity Planning
- Ability to explain eServices interaction flow models
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