Course Details
Increasingly, businesses are challenged to stay competitive, increase profits, and work more efficiently. This course shows you how to leverage cloud computing and IT-as-a-Service to help drive innovation, agility, and efficiency. You will be provided with the concepts, core elements, skills, and a strategy for developing a services-centric IT organization. The course takes a practical approach and addresses the key areas of services governance, finance, organization, and technology-all of which enable your business to achieve its goals.
Course Prerequisites
Managers who understand governance principles, corporate-finance metrics, organizational models, and IT infrastructure
Course Agenda
1. IT-Transformation – A Business Impact
- Business – key challenges
- Technology – leveraging cloud and ITaaS to address business challenges
- ITaaS strategy – key focus areas
2. Governance
- Critical elements of a services governance strategy
- Service governance functions
- Service governance transformation planning
3. Finance
- Critical elements of a financial strategy
- New functions and processes to support financial transformation
- ITaaS financial transformation planning
4. Organization
- Critical elements of an organizational strategy
- New functions required in the organization
- Communication and skills development
- ITaaS organizational transformation planning
5. Technology
- Critical elements of a technology strategy
- Tools to implement a service catalog, orchestration, metering, and chargeback
- ITaaS technology transformation planning