Course | Title | Delivery |
UCCE-A v11.5 | Cisco Unified Contact Center Enterprise Administration | ILT | WEBEX |
UCCE-AA v11.5 | Cisco Unified Contact Center Enterprise Advanced Administration | ILT | WEBEX |
UCCE-D v11.5 | Cisco Unified Contact Center Enterprise Deployment | ILT | WEBEX |
CVPD Scripting- Part1 | CVP Development and Scripting – Part 1 | ILT | WEBEX |
CVPD Scripting- Part2 | CVPD Scripting-Part2 | ILT | WEBEX |
ICCE | Integrating Cisco Enterprise Chat & Email with UCCE | ILT | WEBEX |
APCCE | Administering Packaged Contact Center Enterprise | ILT | WEBEX |
CCEFIN | Finesse Operations for Cisco Contact Center | ILT | WEBEX |
CUIC11.6AU | Cisco Unified Intelligence Center 11.6 for Advanced Users | ILT | WEBEX |
UCCXD v6.0 | Deploying Cisco Unified Contact Center Express | ILT | WEBEX |