Cisco Meeting Server Intermediate - COLLAB250
The Cisco Meeting Server Intermediate course is an instructor-led, lab-based, hands-on offering by Cisco Learning Services. This course is designed to establish a minimum level of knowledge and competency among Cisco Meeting Server resale and installation partners, which enables them to install, troubleshoot, and maintain a single server and single server split deployment of Cisco Meeting Servers.
Prerequisites:
To fully benefit from this course, students should have the following prerequisite skills and knowledge:
- Cisco Meeting Server Apps Foundation, or Acano Certified Operator or equivalent knowledge
Target Audience:
- System engineers
- Technical support personnel
- Channel partners, resellers
Course Objectives:
After completion of this course, students will be able to…Install a Cisco Meeting Server in a single combined deployment
- Install a Cisco Meeting Server in a single split deployment
- Troubleshoot tools
- Integrate Cisco Meeting Server with Cisco TelePresence
- Video Communication Server (VCS), Cisco
- Unified Communications Manager and Microsoft Skype for Business
Course Outline:
Module 1: Cisco Meeting Server Single Server Solution
Lesson 1: Describing the Cisco Meeting Server Solution
- List the main capabilities a standalone Cisco Meeting Solution
- List the main audio features of the Cisco Meeting solution
- List the main video features of the Cisco Meeting solution
- List the main web features of the Cisco Meeting solution
- List the features of the Cisco Meeting Solution team Space
- List the features of the Cisco Meeting Apps
- Describe what the Cisco Meeting Solution can connect to for cross-platform communication
Lesson 2: Reviewing Authentication and Encryption
- Describe symmetric and asymmetric encryption and how a Transport Layer Security (TLS) connection is set up
- Describe certificates and how certificates are used to authenticate messages
- Describe how commercial certificates are obtained
Lesson 3: Describing the Single Server Solution
- Describe the basic functionality of the Call Bridge, XMPP Server, Web Bridge, and Recorder components deployed on Cisco Meeting Server
- Describe the single-server solution and the components required
- Describe the call flow of a single server solution
Lesson 4: Preparing for the Cisco Meeting Server Installation
- Describe three ways to deploy Cisco Meeting Servers in an enterprise.
- Describe the prerequisites of the service for the Cisco Meeting Server installation
- Describe the specific Domain Name System (DNS) requirements for a Cisco Meeting Server
- Describe the specific certification requirements for a Cisco Meeting Server
- Describe the licensing requirements for a Cisco Meeting Solution
Lesson 5: Installing Cisco Meeting Servers
- Describe the Cisco Meeting Server 1K hardware platform and installation
- Describe the VMware installation options
- Configure the IP, DNS, and Network Time Protocol (NTP) address of the Cisco Meeting Server
- Configure self-signed certificates and Syslog server
- Upgrade Cisco Meeting Server
Lesson 6: Configuring the Web Admin
- Describe the purpose of the Web Admin service
- List three configurations that can be accessed on the Web Admin
- Discuss the reason for using a port other than 443 to access the Web Admin with HTTPS
Lesson 7: Configuring the Call Bridge
- Configure the Call Bridge
- Configure Active Directory users from the Web Admin
- Configure a CDR server from the Web Admin
Lesson 8: Configuring the Web Bridge
- Describe the WebRTC App capabilities
- Configure the Web Bridge
- Configure the Call bridge to work with the Web Bridge
- Firewall/NAT considerations on a single server deployment
Module 2: Troubleshooting Tools
Lesson 1: Using Troubleshooting Tools
- Define the seven call detail record (CDR) record types and the information contained in each
- Capture server configuration files (.json), crash log files, media and application .dmp files. Cisco Meeting
- App crash files, and Cisco Meeting App diagnostic logs
- Employ the built-in commands to identify Cisco Meeting Server solution issues including PKI, DNS Lookup, Ping, and Service Status
- Identify common issues for end-users using the Cisco Meeting Server solution
Module 3: Firewall Traversal and Unified Communications Application Integration
Lesson 1: Deploying a TURN Server
- Describe the STUN (Simple Traversal of UDP through NATs [Network Address Translation]) protocol
- Describe the TURN (Traversal Using Relays Around NAT) protocol
- Describe Interactive Connectivity Establishment (ICE)
- Discuss the call flow of a split deployment (including with Expressway, VCS, Cisco Unified Communications
- Manager, and Microsoft Skype for Business components
- Review the ports required for a split deployment
- Configure the Cisco Meeting Server TURN server’s client IP address (public), and TURN credentials and realm
- Configure the Call Bridge for TURN services
Lesson 2: Deploying Firewall and NAT Traversal
- Describe the DNS Records required for a split deployment
- Configure the internal server for Web Admin, Call Bridge, and XMPP
- Configure the Web Bridge on the external server
- Configure the Trunk and Load Balancer
- Describe how syslogs can be used to confirm connectivity between servers for a split server deployment.
Lesson 3: Integrating with UC Platforms
- Deploying the firewall and NAT
- Discuss the call flow of a Unified Communications integrated server solution
- Describe how the Cisco Meeting Server Call Bridge is reached from Cisco VCS and Cisco Unified Communications Manager
- Create outbound call rules from the Cisco Meeting Server Call Bridge to the Cisco VCS, Cisco Unified Communications Manager, and Microsoft Skype for Business
- Create inbound call-matching rules on the Cisco Meeting Server Call Bridge
- Describe the support for Cisco Meeting Server in Cisco TelePresence Management Suite
- Describe how Cisco Meeting Server can be deployed as an Ad Hoc conference resource in Cisco Unified Communications Manager.
Lab Outline
- Lab 1: Lab Connectivity
- Lab 2: Single Combined Server Deployment Preparation
- Lab 3 Single Combined Server Deployment
- Lab 4: Troubleshooting Tools
- Lab 5: Single Split Server Deployment
- Lab 6: Unified Communications Integration