The CCNP Voice Training (Cisco Certified Network Professional Voice) validates advance knowledge and skills required to integrate into underlying voice network architectures. Furthermore, this certification training validates a robust set of skills in implementation, operation, configuration & troubleshooting a converged IP network.

With a CCNP Voice certification, a network professional can implement a collaboration solution that is transparent, scalable, and manageable. The CCNP Voice focuses on Cisco Unified Communications Manager (CUCM), quality of service (QoS), gateways, gatekeepers, IP phones, voice applications & utilities on Cisco ISR routers and Cisco Catalyst switches. Additionally, the integration and troubleshooting of Cisco Unified Collaboration applications are now included in the CCNP Voice, specifically the Cisco Unity Connection and Cisco Unified IM & Presence applications.