Course Details

In this course, you will learn to implement and upgrade the AvayaCommunication Server 1000E (CS 1000E) system. You will learn about the hardwareand software components of the CS 1000E and to install and verify the correctinstallation of the hardware and software. You will also learn the process toupgrade to a CS 1000E Release 7.0 system. The CS 1000 portfolio includes fullfeatured, server-based IP PBXs that can be fully distributed over the IP LAN andWAN infrastructures of enterprise environments.

Course Prerequisites

Prerequisite Skills:

• Familiarity with the functions of System Manager
• Voice over IP essential knowledge, including the major components of VoIP, signaling standards and protocols, switching technologies, voice quality, and codecs
• Standard documentation usage to locate the meaning of alarms and messages
• CS 1000 system and software architecture, user interfaces, and system management methodology
• Log in procedures and ability to communicate with the CS 1000 system using the Command Line Interface (CLI) or Element Manager
• Programming and maintenance procedures for system, customer, and individual telephone databases for a CS 1000 system
• Programming experience on routes and trunks using Element Manager or the CLI, and ability to print the appropriate reports to verify the programming
• Add, move, change, or delete telephones or consoles experience and ability to print the appropriate reports to verify the programming
• Knowledge of validating the configuration and installation of an IP Line node and system
• Experience installing and configuring IP Phones
• Ability to perform system backup
• Ability to navigate Unified Communications Management Common Services, Deployment Manager, CS 1000 Element Manager, Network Routing Service Manager, and Subscriber Manager
• Ability to identify troubleshooting tools, applications, and management functions available with the CS 1000 system