Duration:
4 Days, Classroom
Prerequisites
Learners should have completed the
Unified Communications System Engineer
(Unity) and Cisco IP Telephony (CallManager)
courses and understand the product
installation and configuration
procedures for deploying those
solutions. Microsoft skills in Active
Directory, SQL, Exchange and Windows
2000 and Windows 2003 are also
recommended
Course Content
Cisco Unity Design and Networking (CUDN)
is an advanced course for engineers
responsible for the design of
sustainable complex Unity solutions
based upon customer requirements. Upon
completion of this course, you should
have a higher degree of confidence that
the designs you provide for your
customers meet the criteria of being
sustainable and reducing post-deployment
support requirements
Course Objective
After completing this course, the
student should be able to:
-
Explain the impact of different
messaging environments (Domino/MS)
upon a Unity design.
-
Design a large voicemail solution.
-
Network Unity with legacy voicemail
systems.
-
Explain approved Cisco Unity
deployment models.
-
Apply a repeatable design
methodology.
-
Design solutions that meet specific
customer needs.
-
Design solutions that interoperate
with legacy voicemail systems
Course Outline
Module 1: Design a Unity Solution
-
Lesson 1: Determine Presales
Requirements
-
Lesson 2: Preliminary Design and
Budget
-
Lesson 3: Plan
-
Lesson 4: Final Design Phase
Module 2 Infrastructure Components
Affecting Unity Design
-
Lesson 1 Database and Directory
Components
-
Lesson 2 Directory with Exchange 5.5
-
Lesson 3 Directory with Windows 2000
-
Lesson 4 Directory with Lotus Domino
-
Lesson 5 How Unity Interacts With
Directories
-
Lesson 6 The Mailstore with Exchange
5.5
-
Lesson 7 The Mailstore with Exchange
2000
-
Lesson 8 Coexistence of Exchange 5.5
and Exchange 2000
-
Lesson 9 The Mailstore with Domino
-
Lesson 10 Auxiliary Components
Module 3: Large-Scale, Voicemail-Only
Systems
-
Lesson 1 Infrastructure
Considerations
-
Lesson 2 Capacity Planning
Considerations
-
Lesson 3 Deployment Considerations
Module 4: Cisco Unity Deployment Models
-
Lesson 1: Deployment Models
-
Lesson 2: Common Dial Plan Issues
-
Lesson 3: Common Bandwidth
Provisioning Issues
-
Lesson 4: Common Branch Offices
Voice Mail Issues
-
Lesson 5: Centralized Messaging
Design Rules
-
Lesson 6: Distributed Messaging
Design Rules
Module 5: Voicemail Interoperability
-
Lesson 1: Unity Bridge and Avaya
Interoperability
-
Lesson 2: Unity Bridge and Avaya
Design Guidelines
-
Lesson 3: Implementing Unity Bridge
-
Lesson 4: Nortel Products and VPIM
v2
-
Lesson 5: Designing VPIM Solutions
-
Lesson 6: Implementing VPIM
Who should Attend
The target audiences for this course are
as follows:
-
Channel Partners/Resellers
-
Customers
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