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Cisco IP Telephony v4.1 part 2
Implementing Cisco Unified CallManager Part 2
(CIPT2) v5.0 is designed to provide learners with the necessary knowledge and
skills to enable video calls and to secure, monitor, and manage a Cisco Unified
Communications solution based on Cisco Unified CallManager, the call-routing and
signaling component of the Cisco Unified Communications solution.
This update covers numerous changes to Cisco Unified CallManager Serviceability
and management resulting from a change in the operating system caused by the use
of an appliance-based model. Previous Microsoft Windows tools for system
management are now embedded within Cisco Unified CallManager GUIs or Cisco
Unified CallManager Real-Time Monitoring Tool (RTMT). This course update covers
changes in Cisco Unified CallManager CDR Analysis and Reporting (CAR), the
syslog viewer, trace collection and analysis, Cisco Unified CallManager RTMT,
and alerts, among others.
Numerous security enhancements and changes were implemented in Cisco Unified
CallManager Release 5.0, including security profiles, encrypted phone
configuration files, Secure Real-Time Transport Protocol (SRTP) to H.323
gateways, session initiation protocol (SIP) trunk encryption, and digest
authentication, among others.
Who should attend this course?
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Network administrators
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Network engineers
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Network managers
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Systems engineers
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Network designers
Pre-CIPT2 course recommendations
Prerequisites
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Working knowledge of fundamental terms and concepts of computer networking,
to include LANs, WANs, and IP switching and routing
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Ability to configure and operate Cisco routers and switches and to enable
VLANs and DHCP
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Fundamental knowledge of converged voice and data networks
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Ability to configure voice interfaces on Cisco voice-enabled equipment for
connection to traditional, nonpacketized telephony equipment and to
configure the call flows for plain old telephone service (POTS) and VoIP
dial peers
Follow-on courses
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GWGK
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IPTT
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UNITY
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ICM
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CRSD
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IPTD
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QOS
Certifications
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CCVP
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Cisco IP Communications Support Specialist
Number of Days:
3- Days instructor-led classroom training. (Approx. 7 hours each day.)
Course Objectives
Upon completing this course, the learner will be able to meet these overall
objectives:
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Harden Cisco IP telephony devices, prevent toll fraud, understand
cryptographic concepts, and apply cryptography to a Cisco Unified
CallManager cluster
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Make IP video telephony calls with Cisco Unified Video Advantage and
describe the basic components and characteristics of video calls and Cisco
Unified CallManager configuration parameters that enable video
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Classify and use system management tools that can be used in a Cisco Unified
CallManager environment
Course Flow
This is the standard course schedule for a 3 day, instructor-led class.
Adjustments may be made based on the skills, knowledge, and preferences of the
learners in attendance.
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Day 1: Secure IP Telephony
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8:30–8:50 (0830–0850)
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Course Introduction
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8:50–10:30 (0850–1030)
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Lesson 1-1: Preventing Toll Fraud
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10:30–11:50 (1030–1150)
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Lab 1-1: Preventing Toll Fraud
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11:50–12:50 (1150–1250)
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Lunch
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12:50–1:50 (1250–1350)
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Lesson 1-2: Hardening the IP phone
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1:50–2:50 (1350–1450)
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Lab 1-2: Hardening the IP phone
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2:50–3:50 (1450–1550)
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Lesson 1-3: Understanding Cryptographic Fundamentals
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3:50–4:50 (1550–1650)
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Lesson 1-4: Understanding PKI
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4:50 (1650)
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Day ends
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Day 2: Secure IP Telephony, Enable IP Video Telephony
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8:00–8:30 (0800–0830)
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Review of Day 1
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8:30–9:50 (0830–0950)
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Lesson 1-5: Understanding Cisco IP Telephony Authentication and
Encryption Fundamentals
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9:50–11:50 (0950–1150)
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Lesson 1- 6: Configuring Cisco IP Telephony Authentication and
Encryption
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11:50–12:50 (1150–1250)
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Lunch
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12:50–2:10 (1250–1410)
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Lab 1-3: Configuring Cisco IP Telephony Authentication and Encryption
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2:10–2:50 (1410–1450)
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Lesson 2-1: Introducing IP Video Telephony
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2:50–3:50 (1450–1550)
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Lesson 2-2: Configuring Cisco Unified Video Advantage
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3:50–4:50 (1550–1650)
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Lab 2-1: Enabling Cisco Unified Video Advantage
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4:50 (1650)
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Day ends
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Day 3: Monitor and Manage IP Telephony
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8:00–8:30 (0800–0830)
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Review of Day 2
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8:30–8:50 (0830–0850)
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Lesson 3-1: Introducing Cisco Unified CallManager Serviceability
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8:50–9:50 (0850–0950)
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Lesson 3-2: Monitoring Performance
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9:50–10:50 (0950–1050)
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Lab 3-1: Monitoring Performance
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10:50–11:50 (1050–1150)
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Lesson 3-3: Configuring Alarms and Traces
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11:50–12:50 (1150–1250)
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Lunch
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12:50–1:40 (1250–1340)
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Lab 3-2: Configuring Alarms and Traces
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1:40–2:30 (1340–1430)
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Lesson 3-4: Managing Call Accounting
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2:30–3:10 (1430–1510)
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Lab 3-3: Configuring Cisco Unified CallManager CAR
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3:10–3:50 (1510–1550)
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Lesson 3-5: Using Additional Management and Monitoring Tools
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3:50–4:30 (1550–1630)
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Lab 3-4: Enabling Dependency Records, Configuring Cisco Unified
CallManager Dialed Number Analyzer, and Using QRT
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4:30–5:00 (1630–1700)
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Wrap-up
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Lab Topology v4.1
Hands-on Lab Exercises v4.1
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Lab 1-1: Securing the Windows Operating System
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Lab 1-2: Securing Cisco CallManager Administration
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Lab 1-3: Preventing Toll Fraud
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Lab 1-4: Hardening the IP Phone
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Lab 1-5: Configuring Cisco IP Telephony Authentication and Encryption
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Lab 2-1: Enabling Cisco VT Advantage
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Lab 3-1: Monitoring Performance
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Lab 3-2: Configuring Alarms and Traces
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Lab 3-3: Configuring CAR
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Lab 3-4: Enabling Dependency Records, Configuring Cisco Dialed Number
Analyzer, and Using QRT
Lab Topology v5.0
Hands-on
Lab Exercises v5.0
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Lab 1-1: Preventing Toll Fraud
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Lab 1-2: Hardening the IP Phone
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Lab 1-3: Configuring Cisco IP Telephony Authentication and Encryption
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Lab 2-1: Enabling Cisco Unified Video Advantage
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Lab 3-1: Monitoring Performance
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Lab 3-2: Configuring Alarms and Traces
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Lab 3-3: Configuring Cisco Unified CallManager CAR
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Lab 3-4: Enabling Dependency Records, Configuring Cisco Unified CallManager
Dialed Number Analyzer, and Using QRT
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Configuration Files Summary
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Lab Activity Solutions
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