|
Cisco IP Telephony v4.1 part 1
Implementing Cisco Unified Call/Communications Manager Part 1
(CIPT1) prepares you for installing, configuring, and maintaining a Cisco IP
telephony solution. This course focuses primarily on CUCM Release 4.1, 5.0 &
6.0, the call routing and signaling component for the Cisco IP telephony
solution.
This course includes lab activities in which you will perform post installation
tasks and configure CUCM; configure gateways, gatekeepers, and switches; and
build route plans to place intra-cluster and inter-cluster Cisco IP phone calls.
You will also configure telephony class of service (calling restrictions) and
numerous user telephone features, services, media resources, and applications.
-
Network Designer
-
Network Administrator
-
Network Engineer
-
Network Manager
-
Systems Engineer
Pre-CIPT1 course recommendations
Prerequisites
-
Working knowledge of fundamental terms and concepts of computer networking
to include LANs, WANs, and IP switching and routing
-
Ability to configure and operate Cisco routers and switches and to enable
VLANs and DHCP
-
Fundamental knowledge of converged voice and data networks
-
Ability to configure voice interfaces on Cisco voice-enabled equipment for
connection to traditional, nonpacketized telephony equipment and to
configure the call flows for POTS and VoIP dial peers
Follow-on courses
-
CIPT2
-
GWGK
-
IPTT
-
UNITY
-
ICM
-
CRSD
-
IPTD
-
QOS
Certifications
-
CCVP
-
Cisco IP Communications Support Specialist
Number of Days:
5- Days instructor-led classroom training. (Approx. 7 hours each day.)
Course Objectives
Upon completing this course, the learner will be able to meet these overall
objectives:
-
Deploy a Cisco Unified CallManager Release 5.0 server in a cluster using a
supported IP telephony deployment model
-
Perform platform and general administration, and implement disaster recovery
-
Deploy SCCP and SIP endpoints in a Cisco Unified CallManager Release 5.0
cluster
-
Deploy a dial plan consisting of gateways, trunks, route plan elements, hunt
groups, partitions, and calling search spaces
-
Implement multiple site deployments with fallback telephony services in the
remote branches, call admission control over the WAN bandwidth, and
automated call rerouting through the PSTN when the WAN bandwidth is
insufficient
-
Configure Cisco Unified CallManager to enable end-user features and services
Course Flow
This is the standard course schedule for a 5 day, instructor-led class.
Adjustments may be made based on the skills, knowledge, and preferences of the
learners in attendance.
|
Day 1: Get Started with Cisco Unified CallManager Release 5.0,
Administration of Cisco Unified CallManager Release 5.0
|
|
|
8:30–8:50 (0830–0850)
|
Course Introduction
|
|
|
8:50–9:10 (0850–0910)
|
Lesson 1-1: Introducing Cisco Unified CallManager Release 5.0
|
|
|
9:10–9:30 (0910–0930)
|
Lesson 1-2: Evaluating Cisco Unified CallManager Release 5.0 Deployment
Options
|
|
|
9:30–10:00 (0930–1000)
|
Lesson 1-3: Installing Cisco Unified CallManager Release 5.0
|
|
|
11:50–12:50 (1150–1250)
|
Lunch
|
|
|
12:50–1:50 (1250–1350)
|
Lesson 2-1: Administering the Cisco IP Telephony Platform
|
|
|
1:50–2:35 (1350–1435)
|
Lab 2-1: Performing Platform Administration
|
|
|
2:35–3:15 (1435–1515)
|
Lesson 2-2: Performing General Administration
|
|
|
4:45 (1645)
|
Day ends
|
|
Day 2: Administration of Cisco Unified CallManager Release 5.0,
Deployment of Cisco Unified CallManager Release 5.0 Endpoints
|
|
|
8:00–8:30 (0800–0830)
|
Review of Day 1
|
|
|
8:30–8:50 (0830–0850)
|
Lesson 2-3: Configuring Cisco Unified CallManager Release 5.0 Basic
Settings
|
|
|
8:50–9:50 (0850–0950)
|
Lab 2-3: Configuring Cisco Unified CallManager Release 5.0 Basic
Settings
|
|
|
9:50–10:50 (0950–1050)
|
Lesson 2-4 : Implementing Disaster Recovery
|
|
|
10:50–11:50 (1050–1150)
|
Lab 2-4 : Backing Up and Restoring Cisco Unified CallManager Release 5.0
|
|
|
11:50–12:50 (1150–1250)
|
Lunch
|
|
|
12:50–1:50 (1250–1350)
|
Lesson 3-1: Configuring Cisco Catalyst Switches
|
|
|
1:50–2:30 (1350–1430)
|
Lab 3-1: Configuring Auxiliary or Voice VLANs
|
|
|
2:30–3:15 (1430–1515)
|
Lesson 3-2: Evaluating Cisco IP Telephony Endpoints
|
|
|
3:15–3:55 (1515–1555)
|
Lesson 3-3: Configuring Cisco Unified CallManager to Support Cisco IP
Phones
|
|
|
3:55–4:45 (1555–1645)
|
Lab 3-2: Configuring Cisco Unified CallManager to Support Cisco IP
Phones
|
|
|
4:45 (1645)
|
Day ends
|
|
Day 3: Deployment of Cisco Unified CallManager Release 5.0 Endpoints,
Deployment of a Dial Plan on Cisco Unified CallManager Release 5.0
|
|
|
8:00–8:30 (0800–0830)
|
Review of Day 2
|
|
|
8:30–8:50 (0830–0850)
|
Lesson 3-4: Configuring SIP Endpoints
|
|
|
8:50–9:50 (0850–0950)
|
Lab 3-3: Configuring SIP Endpoints
|
|
|
9:50–10:50 (0950–1050)
|
Lesson 3-5: Managing Endpoints with Cisco Unified CallManager BAT
|
|
|
10:50–11:50 (1050–1150)
|
Lab 3-4: Using Cisco Unified CallManager BAT
|
|
|
11:50–12:50 (1150–1250)
|
Lunch
|
|
|
12:50–1:40 (1250–1340)
|
Lesson 4-1: Understanding Dial Plans
|
|
|
1:40–2:30 (1340–1430)
|
Lesson 4-2: Configuring Cisco Unified CallManager Trunks
|
|
|
2:30–3:10 (1430–1510)
|
Lesson 4-3: Configuring Voice Gateways
|
|
|
3:10–4:00 (1510–1600)
|
Lab 4-1: Configuring Cisco Unified CallManager Trunks
|
|
|
16:00–17:00 (1600–1700)
|
Lab 4-2: Configuring Voice Gateways
|
|
|
5:00 (1700)
|
Day ends
|
|
Day 4: Deployment of a Dial Plan on Cisco Unified CallManager Release
5.0, Implementation of Multiple Site Deployment
|
|
|
8:00–8:30 (0800–0830)
|
Review of Day 3
|
|
|
8:30–8:50 (0830–0850)
|
Lesson 4-4: Configuring Basic Dial Plan Elements
|
|
|
8:50–9:50 (0850–0950)
|
Lab 4-3: Configuring Basic Dial Plan Elements
|
|
|
9:50–10:50 (0950–1050)
|
Lesson 4-5: Configuring Hunt Groups and Call Coverage
|
|
|
10:50–11:50 (1050–1150)
|
Lab 4-4: Configuring Hunt Groups and Call Coverage
|
|
|
11:50–12:50 (1150–1250)
|
Lunch
|
|
|
12:50–1:50 (1250–1350)
|
Lesson 4-6: Configuring Complex Dial Plan Elements
|
|
|
1:50–2:35 (1350–1435)
|
Lab 4-5: Configuring Complex Dial Plan Elements
|
|
|
2:35–3:15 (1435–1515)
|
Lesson 4-7: Implementing Calling Privileges and Restrictions
|
|
|
3:15–3:55 (1515–1555)
|
Lab 4-6: Implementing Calling Privileges and Restrictions
|
|
|
3:55–4:45 (1555–1645)
|
Lesson 5-1: Understanding Call Admission Control in Cisco Unified
CallManager Release 5.0
|
|
|
4:45 (1645)
|
Day ends
|
|
Day 5: Implementation of Multiple Site Deployment, Cisco Unified
CallManager Features and Services
|
|
|
8:00–8:30 (0800–0830)
|
Review of Day 4
|
|
|
8:30–8:50 (0830–0850)
|
Lesson 5-2: Configuring Call Admission Control in Cisco Unified
CallManager Release 5.0
|
|
|
8:50–9:20 (0850–0920)
|
Lab 5-1: Configuring Call Admission Control
|
|
|
9:20–10:00 (0920–1000)
|
Lesson 5-3: Configuring Cisco Unified SRST
|
|
|
10:00–10:40 (1000–1040)
|
Lab 5-2: Configuring Cisco Unified SRST
|
|
|
10:40–11:20 (1040–1120)
|
Lesson 6-1: Configuring Media Resources
|
|
|
11:20–12:50 (1120–1250)
|
Lab 6-1: Configuring Media Resources
|
|
|
11:50–12:50 (1150–1250)
|
Lunch
|
|
|
12:50–13:20 (1250–1320)
|
Lesson 6-2: Configuring User Features—Part 1
|
|
|
1:20–2:00 (1320–1400)
|
Lab 6-2: Configuring User Features—Part 1
|
|
|
2:00–2:30 (1400–1430)
|
Lesson 6-3: Configuring User Features—Part 2
|
|
|
2:30–3:00 (1430–1500)
|
Lab 6-3: Configuring Cisco Unified CallManager Extension Mobility
|
|
|
3:00–3:20 (1500–1520)
|
Lab 6-4: Configuring Presence and BLF Functionality
|
|
|
3:20–3:40 (1520–1540)
|
Lab 6-5: Configuring Additional Features
|
|
|
3:40–4:10 (1540–1610)
|
Lesson 6-4: Configuring Cisco Unified CallManager Attendant Console
|
|
|
4:10–4:30 (1610–1630)
|
Lab 6-6: Configuring Cisco Unified CallManager Attendant Console
|
|
|
4:30–5:00 (1630–1700)
|
Wrap-up
|
Lab Topology v4.1
Hands-on Lab Exercises v4.1
-
Lab 1-1: Performing Cisco CallManager Postinstallation Tasks
-
Lab 2-1: Configuring Cisco CallManager to Support Cisco IP Phones
-
Lab 2-2: Configuring Auxiliary or Voice VLANs
-
Lab 2-3: Configuring Cisco IP Communicator
-
Lab 2-4: Using the Bulk Administration Tool
-
Lab 3-1: Configuring Gateways and Intercluster Trunks
-
Lab 3-2: Configuring Basic Route Plans
-
Lab 3-3: Configuring Hunt Groups and Call Coverage
-
Lab 3-4: Configuring Complex Route Plans
-
Lab 3-5: Implementing Class of Control
-
Lab 3-6: Configuring Call Admission Control
-
Lab 3-7: Configuring SRST
-
Lab 4-1: Configuring Media Resources
-
Lab 4-2: Adding Users and Customizing User Options
-
Lab 4-3: Configuring User Features Part 1
-
Lab 4-4: Configuring Cisco CallManager Extension Mobility
-
Lab 4-5: Configuring User Features Part 2
-
Lab 5-1: Configuring Cisco CallManager Attendant Console
-
Lab 5-2: Configuring Cisco IP
Lab Topology v5.0 & v6.0
Hands-on Lab Exercises v5.0 & v6.0
-
Lab 2-1: Performing Platform Administration
-
Lab 2-2: Performing General Administration
-
Lab 2-3: Configuring Cisco Unified CallManager Release 5.0 Basic Settings
-
Lab 2-4: Backing Up and Restoring Cisco Unified CallManager Release 5.0
-
Lab 3-1: Configuring Auxiliary or Voice VLANs
-
Lab 3-2: Configuring Cisco Unified CallManager to Support Cisco IP Phones
-
Lab 3-3: Configuring SIP Endpoints
-
Lab 3-4: Using Cisco Unified CallManager BAT
-
Lab 4-1: Configuring Cisco Unified CallManager Trunks
-
Lab 4-2: Configuring Voice Gateways
-
Lab 4-3: Configuring Basic Dial Plan Elements
-
Lab 4-4: Configuring Hunt Groups and Call Coverage
-
Lab 4-5: Configuring Complex Dial Plan Elements
-
Lab 4-6: Implementing Calling Privileges and Restrictions
-
Lab 5-1: Configuring Call Admission Control
-
Lab 5-2: Configuring Cisco Unified SRST
-
Lab 6-1: Configuring Media Resources
-
Lab 6-2: Configuring User Features
-
Lab 6-3: Configuring Cisco Unified CallManager Extension Mobility
-
Lab 6-4: Configuring Presence and BLF Functionality
-
Lab 6-5: Configuring Additional Features
-
Lab 6-6: Configuring Cisco Unified CallManager Attendant Console
-
Configuration Files Summary
-
Lab Activity Solutions
|
