|
CIPT ACC 5.0 Course Description
Cisco
IP Telephony certifications focus on the growing
need for knowledgeable network professionals who can
implement complete network voice solutions. The
range of available IP Telephony certifications
enable candidates to validate their expertise in
specific focused areas.
The
Cisco IP Telephony Accelerated v5.0 (CIPT ACC
5.0) course is a combination of the Cisco IP
Telephony Part1 (CIPT1) course and the Cisco
IP Telephony Part2 (CIPT2) course, both
delivered together in one 5-day class. Because of
the accelerated nature of the course, be prepared
for long days in class -- 8:00 AM to 8:00 PM -- and
a heavy study load. Also, not all material in the
student manuals for each course will be reviewed in
class. Students will have opportunities to ask
questions on the material covered in the course kits
that is not presented in class. The following are
the descriptions of both included curricula
presented separately
CIPT1
v5.0 Course Description
Implementing Cisco Unified CallManager Part 1
(CIPT1) v5.0 prepares you for installing,
configuring, and maintaining a Cisco IP telephony
solution. This course focuses primarily on Cisco
Unified CallManager Release 5.0, the call routing
and signaling component for the Cisco IP telephony
solution.
This course includes lab activities in which you
will perform postinstallation tasks and configure
Cisco Unified CallManager; configure gateways,
gatekeepers, and switches; and build route plans to
place intracluster and intercluster Cisco IP phone
calls. You will also configure telephony class of
service (calling restrictions) and numerous user
telephone features, services, media resources, and
applications.
Who
should attend this course?
-
Network Designer
-
Network
Administrator
-
Network Engineer
-
Network Manager
-
Systems Engineer
Pre-CIPT1 course recommendations
Prerequisites
-
Working
knowledge of fundamental terms and concepts of
computer networking to include LANs, WANs, and
IP switching and routing
-
Ability to
configure and operate Cisco routers and switches
and to enable VLANs and DHCP
-
Fundamental
knowledge of converged voice and data networks
-
Ability to
configure voice interfaces on Cisco
voice-enabled equipment for connection to
traditional, nonpacketized telephony equipment
and to configure the call flows for POTS and
VoIP dial peers
Certifications
-
CCVP
-
Cisco IP
Communications Support Specialist
Number
of Days:
5-
Days instructor-led classroom training. (Approx. 7
hours each day.)
Course
Objectives
Upon
completing this course, the learner will be able to
meet these overall objectives:
-
Deploy a Cisco
Unified CallManager Release 5.0 server in a
cluster using a supported IP telephony
deployment model
-
Perform platform
and general administration, and implement
disaster recovery
-
Deploy SCCP and
SIP endpoints in a Cisco Unified CallManager
Release 5.0 cluster
-
Deploy a dial
plan consisting of gateways, trunks, route plan
elements, hunt groups, partitions, and calling
search spaces
-
Implement
multiple site deployments with fallback
telephony services in the remote branches, call
admission control over the WAN bandwidth, and
automated call rerouting through the PSTN when
the WAN bandwidth is insufficient
-
Configure Cisco
Unified CallManager to enable end-user features
and services
Course
Flow
This
is the standard course schedule for a 5 day,
instructor-led class. Adjustments may be made based
on the skills, knowledge, and preferences of the
learners in attendance.
|
Day 1: Get
Started with Cisco Unified CallManager
Release 5.0, Administration of Cisco Unified
CallManager Release 5.0 |
|
|
8:30–8:50
(0830–0850) |
Course
Introduction
|
|
|
8:50–9:10
(0850–0910) |
Lesson 1-1:
Introducing Cisco Unified CallManager
Release 5.0 |
|
|
9:10–9:30
(0910–0930) |
Lesson 1-2:
Evaluating Cisco Unified CallManager Release
5.0 Deployment Options |
|
|
9:30–10:00
(0930–1000) |
Lesson 1-3:
Installing Cisco Unified CallManager Release
5.0 |
|
|
11:50–12:50
(1150–1250) |
Lunch
|
|
|
12:50–1:50
(1250–1350) |
Lesson 2-1:
Administering the Cisco IP Telephony
Platform |
|
|
1:50–2:35
(1350–1435) |
Lab 2-1:
Performing Platform Administration |
|
|
2:35–3:15
(1435–1515) |
Lesson 2-2:
Performing General Administration |
|
|
4:45 (1645) |
Day ends
|
|
Day 2:
Administration of Cisco Unified CallManager
Release 5.0, Deployment of Cisco Unified
CallManager Release 5.0 Endpoints |
|
|
8:00–8:30
(0800–0830) |
Review of
Day 1
|
|
|
8:30–8:50
(0830–0850) |
Lesson 2-3:
Configuring Cisco Unified CallManager
Release 5.0 Basic Settings |
|
|
8:50–9:50
(0850–0950) |
Lab 2-3:
Configuring Cisco Unified CallManager
Release 5.0 Basic Settings |
|
|
9:50–10:50
(0950–1050) |
Lesson 2-4 :
Implementing Disaster Recovery |
|
|
10:50–11:50
(1050–1150) |
Lab 2-4 :
Backing Up and Restoring Cisco Unified
CallManager Release 5.0 |
|
|
11:50–12:50
(1150–1250) |
Lunch
|
|
|
12:50–1:50
(1250–1350) |
Lesson 3-1:
Configuring Cisco Catalyst Switches |
|
|
1:50–2:30
(1350–1430) |
Lab 3-1:
Configuring Auxiliary or Voice VLANs
|
|
|
2:30–3:15
(1430–1515) |
Lesson 3-2:
Evaluating Cisco IP Telephony Endpoints
|
|
|
3:15–3:55
(1515–1555) |
Lesson 3-3:
Configuring Cisco Unified CallManager to
Support Cisco IP Phones |
|
|
3:55–4:45
(1555–1645) |
Lab 3-2:
Configuring Cisco Unified CallManager to
Support Cisco IP Phones |
|
|
4:45 (1645) |
Day ends
|
|
Day 3:
Deployment of Cisco Unified CallManager
Release 5.0 Endpoints, Deployment of a Dial
Plan on Cisco Unified CallManager Release
5.0 |
|
|
8:00–8:30
(0800–0830) |
Review of
Day 2
|
|
|
8:30–8:50
(0830–0850) |
Lesson 3-4:
Configuring SIP Endpoints |
|
|
8:50–9:50
(0850–0950) |
Lab 3-3:
Configuring SIP Endpoints |
|
|
9:50–10:50
(0950–1050) |
Lesson 3-5:
Managing Endpoints with Cisco Unified
CallManager BAT |
|
|
10:50–11:50
(1050–1150) |
Lab 3-4:
Using Cisco Unified CallManager BAT
|
|
|
11:50–12:50
(1150–1250) |
Lunch
|
|
|
12:50–1:40
(1250–1340) |
Lesson 4-1:
Understanding Dial Plans |
|
|
1:40–2:30
(1340–1430) |
Lesson 4-2:
Configuring Cisco Unified CallManager Trunks |
|
|
2:30–3:10
(1430–1510) |
Lesson 4-3:
Configuring Voice Gateways |
|
|
3:10–4:00
(1510–1600) |
Lab 4-1:
Configuring Cisco Unified CallManager Trunks
|
|
|
16:00–17:00
(1600–1700) |
Lab 4-2:
Configuring Voice Gateways |
|
|
5:00 (1700) |
Day ends
|
|
Day 4:
Deployment of a Dial Plan on Cisco Unified
CallManager Release 5.0, Implementation of
Multiple Site Deployment |
|
|
8:00–8:30
(0800–0830) |
Review of
Day 3
|
|
|
8:30–8:50
(0830–0850) |
Lesson 4-4:
Configuring Basic Dial Plan Elements |
|
|
8:50–9:50
(0850–0950) |
Lab 4-3:
Configuring Basic Dial Plan Elements |
|
|
9:50–10:50
(0950–1050) |
Lesson 4-5:
Configuring Hunt Groups and Call Coverage |
|
|
10:50–11:50
(1050–1150) |
Lab 4-4:
Configuring Hunt Groups and Call Coverage |
|
|
11:50–12:50
(1150–1250) |
Lunch
|
|
|
12:50–1:50
(1250–1350) |
Lesson 4-6:
Configuring Complex Dial Plan Elements |
|
|
1:50–2:35
(1350–1435) |
Lab 4-5:
Configuring Complex Dial Plan Elements |
|
|
2:35–3:15
(1435–1515) |
Lesson 4-7:
Implementing Calling Privileges and
Restrictions |
|
|
3:15–3:55
(1515–1555) |
Lab 4-6:
Implementing Calling Privileges and
Restrictions |
|
|
3:55–4:45
(1555–1645) |
Lesson 5-1:
Understanding Call Admission Control in
Cisco Unified CallManager Release 5.0 |
|
|
4:45 (1645) |
Day ends
|
|
Day 5:
Implementation of Multiple Site Deployment,
Cisco Unified CallManager Features and
Services |
|
|
8:00–8:30
(0800–0830) |
Review of
Day 4
|
|
|
8:30–8:50
(0830–0850) |
Lesson 5-2:
Configuring Call Admission Control in Cisco
Unified CallManager Release 5.0 |
|
|
8:50–9:20
(0850–0920) |
Lab 5-1:
Configuring Call Admission Control |
|
|
9:20–10:00
(0920–1000) |
Lesson 5-3:
Configuring Cisco Unified SRST
|
|
|
10:00–10:40
(1000–1040) |
Lab 5-2:
Configuring Cisco Unified SRST |
|
|
10:40–11:20
(1040–1120) |
Lesson 6-1:
Configuring Media Resources |
|
|
11:20–12:50
(1120–1250) |
Lab 6-1:
Configuring Media Resources |
|
|
11:50–12:50
(1150–1250) |
Lunch
|
|
|
12:50–13:20
(1250–1320) |
Lesson 6-2:
Configuring User Features—Part 1 |
|
|
1:20–2:00
(1320–1400) |
Lab 6-2:
Configuring User Features—Part 1 |
|
|
2:00–2:30
(1400–1430) |
Lesson 6-3:
Configuring User Features—Part 2 |
|
|
2:30–3:00
(1430–1500) |
Lab 6-3:
Configuring Cisco Unified CallManager
Extension Mobility |
|
|
3:00–3:20
(1500–1520) |
Lab 6-4:
Configuring Presence and BLF Functionality |
|
|
3:20–3:40
(1520–1540) |
Lab 6-5:
Configuring Additional Features |
|
|
3:40–4:10
(1540–1610) |
Lesson 6-4:
Configuring Cisco Unified CallManager
Attendant Console |
|
|
4:10–4:30
(1610–1630) |
Lab 6-6:
Configuring Cisco Unified CallManager
Attendant Console |
|
|
4:30–5:00
(1630–1700) |
Wrap-up
|
Lab
Topology
Hands-on Lab Exercises
-
Lab 2-1:
Performing Platform Administration
-
Lab 2-2:
Performing General Administration
-
Lab 2-3:
Configuring Cisco Unified CallManager Release
5.0 Basic Settings
-
Lab 2-4: Backing
Up and Restoring Cisco Unified CallManager
Release 5.0
-
Lab 3-1:
Configuring Auxiliary or Voice VLANs
-
Lab 3-2:
Configuring Cisco Unified CallManager to Support
Cisco IP Phones
-
Lab 3-3:
Configuring SIP Endpoints
-
Lab 3-4: Using
Cisco Unified CallManager BAT
-
Lab 4-1:
Configuring Cisco Unified CallManager Trunks
-
Lab 4-2:
Configuring Voice Gateways
-
Lab 4-3:
Configuring Basic Dial Plan Elements
-
Lab 4-4:
Configuring Hunt Groups and Call Coverage
-
Lab 4-5:
Configuring Complex Dial Plan Elements
-
Lab 4-6:
Implementing Calling Privileges and Restrictions
-
Lab 5-1:
Configuring Call Admission Control
-
Lab 5-2:
Configuring Cisco Unified SRST
-
Lab 6-1:
Configuring Media Resources
-
Lab 6-2:
Configuring User Features
-
Lab 6-3:
Configuring Cisco Unified CallManager Extension
Mobility
-
Lab 6-4:
Configuring Presence and BLF Functionality
-
Lab 6-5:
Configuring Additional Features
-
Lab 6-6:
Configuring Cisco Unified CallManager Attendant
Console
-
Configuration
Files Summary
-
Lab Activity
Solutions
CIPT2
v5.0 Course Description
Implementing Cisco Unified CallManager Part 2
(CIPT2) v5.0 is designed to provide learners with
the necessary knowledge and skills to enable video
calls and to secure, monitor, and manage a Cisco
Unified Communications solution based on Cisco
Unified CallManager, the call-routing and signaling
component of the Cisco Unified Communications
solution.
This update covers numerous changes to Cisco Unified
CallManager Serviceability and management resulting
from a change in the operating system caused by the
use of an appliance-based model. Previous Microsoft
Windows tools for system management are now embedded
within Cisco Unified CallManager GUIs or Cisco
Unified CallManager Real-Time Monitoring Tool (RTMT).
This course update covers changes in Cisco Unified
CallManager CDR Analysis and Reporting (CAR), the
syslog viewer, trace collection and analysis, Cisco
Unified CallManager RTMT, and alerts, among others.
Numerous security enhancements and changes were
implemented in Cisco Unified CallManager Release
5.0, including security profiles, encrypted phone
configuration files, Secure Real-Time Transport
Protocol (SRTP) to H.323 gateways, session
initiation protocol (SIP) trunk encryption, and
digest authentication, among others.
Who
should attend this course?
-
Network
administrators
-
Network
engineers
-
Network managers
-
Systems
engineers
-
Network
designers
Pre-CIPT2 course recommendations
Prerequisites
The
knowledge and skills that a learner must have before
attending this course include the following:
-
Working
knowledge of fundamental terms and concepts of
computer networking, to include LANs, WANs, and
IP switching and routing
-
Ability to
configure and operate Cisco routers and switches
and to enable VLANs and DHCP
-
Fundamental
knowledge of converged voice and data networks
-
Ability to
configure voice interfaces on Cisco
voice-enabled equipment for connection to
traditional, nonpacketized telephony equipment
and to configure the call flows for plain old
telephone service (POTS) and VoIP dial peers
Follow-on courses
-
GWGK
-
IPTT
-
UNITY
-
ICM
-
CRSD
-
IPTD
-
QOS
Number
of Days:
3-
Days instructor-led classroom training. (Approx. 7
hours each day.)
Course
Objectives
Upon
completing this course, the learner will be able to
meet these overall objectives:
-
Harden Cisco IP
telephony devices, prevent toll fraud,
understand cryptographic concepts, and apply
cryptography to a Cisco Unified CallManager
cluster
-
Make IP video
telephony calls with Cisco Unified Video
Advantage and describe the basic components and
characteristics of video calls and Cisco Unified
CallManager configuration parameters that enable
video
-
Classify and use
system management tools that can be used in a
Cisco Unified CallManager environment
Course
Flow
This
is the standard course schedule for a 3 day,
instructor-led class. Adjustments may be made based
on the skills, knowledge, and preferences of the
learners in attendance.
|
Day 1:
Secure IP Telephony |
|
|
8:30–8:50
(0830–0850) |
Course
Introduction
|
|
|
8:50–10:30
(0850–1030) |
Lesson 1-1:
Preventing Toll Fraud |
|
|
10:30–11:50
(1030–1150) |
Lab 1-1:
Preventing Toll Fraud |
|
|
11:50–12:50
(1150–1250) |
Lunch
|
|
|
12:50–1:50
(1250–1350) |
Lesson 1-2:
Hardening the IP phone |
|
|
1:50–2:50
(1350–1450) |
Lab 1-2:
Hardening the IP phone |
|
|
2:50–3:50
(1450–1550) |
Lesson 1-3:
Understanding Cryptographic Fundamentals |
|
|
3:50–4:50
(1550–1650) |
Lesson 1-4:
Understanding PKI |
|
|
4:50 (1650) |
Day ends
|
|
|
Day 2:
Secure IP Telephony, Enable IP Video
Telephony |
|
|
8:00–8:30
(0800–0830) |
Review of
Day 1
|
|
|
|
8:30–9:50
(0830–0950) |
Lesson 1-5:
Understanding Cisco IP Telephony
Authentication and Encryption Fundamentals |
|
|
9:50–11:50
(0950–1150) |
Lesson 1- 6:
Configuring Cisco IP Telephony
Authentication and Encryption |
|
|
11:50–12:50
(1150–1250) |
Lunch
|
|
|
12:50–2:10
(1250–1410) |
Lab 1-3:
Configuring Cisco IP Telephony
Authentication and Encryption |
|
|
2:10–2:50
(1410–1450) |
Lesson 2-1:
Introducing IP Video Telephony |
|
|
2:50–3:50
| |
